TERMS AND CONDITIONS OF SALE

Last Updated: September 2026

1. Introduction

Welcome to JP BOOKS and the websites operated by JPT EUROPE LTD.

These Terms and Conditions govern the use of our website and the purchase of goods from us. By accessing our website, creating an account, or placing an order, you agree to be bound by these Terms and Conditions.

If you do not agree with these Terms and Conditions, you should not use this website or place an order.

2. About Us

JPT EUROPE LTD. is a company registered in England and Wales under company number 4000610.

Registered Office and Principal Place of Business:

JPT EUROPE LTD.
Unit B.03 The Biscuit Factory
100 Drummond Road
London SE16 4DG
United Kingdom

Telephone: +44 (0)7507 101167
Email: [email protected]

VAT Registration Number: GB 757 1156 25

Throughout these Terms and Conditions, "we", "our" and "us" refer to JPT EUROPE LTD. and "you" refers to the customer.

3. Eligibility

By placing an order on our website, you confirm that:

• You are at least 18 years old or have permission from a parent or legal guardian.
• You are legally capable of entering into binding contracts.
• The information you provide is accurate and complete.

4. Customer Accounts

Where you create an account on our website:

• You are responsible for maintaining the confidentiality of your password and account information.
• You must notify us immediately if you suspect unauthorised use of your account.
• You are responsible for all activities occurring under your account.

You must ensure that your contact information remains accurate and up to date.

5. Orders and Contract Formation

All orders are subject to acceptance and product availability.

After an order is placed, you will receive an acknowledgement email. This email does not constitute acceptance of your order.

A contract between you and us is formed only when we dispatch the goods and send you a dispatch confirmation email.

We reserve the right to reject, cancel, or refuse any order at our discretion, including where:

• Products are unavailable;
• Payment cannot be authorised;
• Pricing errors have occurred;
• Fraudulent activity is suspected.

6. Pricing and Payment

All prices displayed on our website are shown in the currency stated and are inclusive of VAT where applicable unless otherwise stated.

Payment must be received in full before goods are dispatched.

We accept payment methods displayed on our website at the time of purchase.

If a pricing error is identified after an order has been placed, we will contact you and provide the option to:

• Continue the order at the correct price; or
• Cancel the order and receive a full refund.

7. Product Availability

All products are offered subject to availability.

If a product becomes unavailable after an order is placed, we will notify you as soon as reasonably possible.

You may choose:

• A full refund;
• A substitute item where available; or
• To wait for replenishment stock.

Refunds will be processed using the original payment method.

8. Delivery

We will make reasonable efforts to deliver goods within the estimated delivery times displayed on our website.

Delivery times are estimates only and are not guaranteed.

Risk in the goods passes to you once the goods have been delivered to the delivery address provided.

Ownership of goods transfers to you only when:

• We receive full payment; and
• The goods have been delivered.

9. International Orders and Customs Charges

For deliveries outside the United Kingdom:

The recipient is considered the importer of record.
You are responsible for complying with local laws and regulations.
Import duties, customs charges, VAT, GST, sales taxes, handling charges, and other fees imposed by local authorities remain your responsibility.

We have no control over such charges and cannot predict their amount.

Failure to pay import charges may result in goods being returned or destroyed by customs authorities without refund.

10. Consumer Cancellation Rights

This section applies only to consumers purchasing for personal use and not to businesses.

Under the Consumer Contracts Regulations 2013, you may cancel your order within 14 days of receiving the goods without giving a reason.

To exercise your right to cancel, you must notify us in writing by email or post before the cancellation period expires.

You must return the goods to us within 14 days of notifying us of cancellation.

You are responsible for return postage costs unless:

• The goods are faulty;
• The goods are damaged; or
• We supplied incorrect goods.

We may reduce the refund if the value of the goods has been diminished by handling beyond what is necessary to establish their nature, characteristics and functioning.

Refunds will be made to the original payment method.

11. Returns and Refunds

Our full Returns Policy is available on the website.

We may refuse returns where:

• Goods have been customised or personalised;
• Products are unsuitable for return for hygiene reasons and have been unsealed;
• Digital content has already been supplied;
• The return falls outside applicable legal rights.

Nothing in this section limits your statutory rights.

12. Faulty, Damaged or Incorrect Goods

If goods are:

• Faulty;
• Damaged upon arrival; or
• Not as described,

please contact us as soon as reasonably possible.

Your rights are protected by the Consumer Rights Act 2015 and applicable consumer protection legislation.

Where appropriate, we may provide:

• Replacement goods;
• Repair;
• Full refund; or
• Partial refund.

We may request photographs or other evidence before processing a claim.

13. Limitation of Liability

Nothing in these Terms excludes or limits liability for:

• Death or personal injury caused by negligence;
• Fraud or fraudulent misrepresentation;
• Any liability that cannot be excluded under English law.

Subject to the above, our total liability shall not exceed the amount paid by you for the products concerned.

We shall not be liable for:

• Indirect losses;
• Loss of profits;
• Loss of business opportunities;
• Loss of data;
• Consequential losses.

14. Intellectual Property

All content on our website, including:

• Logos;
• Product images;
• Graphics;
• Text;
• Website design;
• Databases;

is owned by or licensed to JPT EUROPE LTD. and protected by intellectual property laws.

No content may be copied, reproduced, distributed, or used without our prior written permission.

15. Data Protection and Privacy

We process personal information in accordance with:

• UK GDPR;
• Data Protection Act 2018;
• Other applicable privacy legislation.

Details of how we collect, use and protect personal information are available in our Privacy Policy.

16. Cookies

Our website uses cookies and similar technologies to:

• Enable website functionality;
• Improve user experience;
• Analyse website usage;
• Remember customer preferences.

Further details are provided in our Cookie Policy.

You may manage cookie preferences through your browser settings and any cookie management tools available on our website.

17. Complaints

We aim to provide excellent customer service.

If you have a complaint, please contact us:

JPT EUROPE LTD.
Unit B.03 The Biscuit Factory
100 Drummond Road
London SE16 4DG
United Kingdom

Email: [email protected]

We will investigate complaints fairly and seek to resolve them as quickly as reasonably possible.

18. Force Majeure

We shall not be liable for delays or failure to perform obligations caused by events beyond our reasonable control, including but not limited to:

• Natural disasters;
• Industrial disputes;
• Government actions;
• Transport disruption;
• System failures;
• Pandemics;
• War or civil unrest.

19. Changes to These Terms

We may update these Terms and Conditions from time to time.

Any changes will be published on our website and will apply to future orders placed after publication.

20. Governing Law and Jurisdiction

These Terms and Conditions and any dispute arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction to hear any dispute arising from these Terms and Conditions, except where mandatory consumer protection laws provide otherwise.

21. Contact Details

For all enquiries, please contact:

JPT EUROPE LTD.
Unit B.03 The Biscuit Factory
100 Drummond Road
London SE16 4DG
United Kingdom

Tel: +44 (0)7507 101167
Email: [email protected]

Company Registration No. 4000610
VAT Registration No. GB 757 1156 25